From San Francisco: "Bus Report # 725," by Rachel.

For the past week, my 22 Fillmore driver has greeted me with a cheery, "Good Morning, Ray-chul!"

It was a little jarring the first time - I'd given a couple of my favorite drivers coffee cards for the holidays and while I'd scribbled a "Thanks, Rachel" on the bottom of each card, I didn't think my signature was actually legible. (Read more here.)